FAQs + Support

Where can I send comments & suggestions?
The mission of C.O. Bigelow has always been, and remains today, serving our customers and community in a highly individual manner, to the best of our abilities. There’s no better way to do that than by talking directly to our customers. Please feel free to call us at 1-800-793-5433, email us at customerservice@cobigelow.com or send a letter to C.O. Bigelow 414 Sixth Avenue, New York, NY 10011. We look forward to hearing from you!

I would like to feature C.O. Bigelow in a magazine and/or blog. Who do I contact?
For all Public Relations inquiries, please contact Jackie Sands-Kirchner at Tractenberg & Co at JSands@Tractenberg.com or call 212-929-7979 x2238.

Where can I send in a donation request?
We believe in giving back to our community and organizations that are dear to our hearts. Over the years, we’ve been proud to be involved with Pink Promises, L.O.V. Leave Out Violence, Food Bank and Lollipop Theatre. If you have a donation request, we ask that you send a request in writing to C.O. Bigelow 414 Sixth Avenue, New York, NY 10011.

I would like to sell C.O. Bigelow Products. How do I set up an account?
All wholesale requests must be sent in writing to our Sales Department at C.O. Bigelow 414 Sixth Avenue, New York, NY 10011 or to wholesale@cobigelow.com. Please include as much information about your business as possible, including photographs of the interior and exterior of your business.

Who do I contact if I’m experiencing difficulties placing an online order?
For any technical difficulties involving our website, please contact our Customer Service Department at 1-800-793-5433 or email us at  customerservice@cobigelow.com.

How do I apply for a job at C.O. Bigelow?
If you want to join the C.O. Bigelow family, please send your resume with a cover letter to jobs@cobigelow.com. We encourage a wide diversity of talents through a broad range of hiring practices. C.O. Bigelow is an Equal Employment Opportunity employer. All applicants will receive consideration for employment without regard to race, color, gender, age, national origin, religion, sexual orientation, disability, marital status or veteran status.